Consumer Product Safety Commission, Apple has received a total of 26 reports of batteries overheating, including five reports of minor burns and 17 reports of minor damage to nearby personal property.Īpple sold approximately 432,000 affected MacBook Pro units in the United States and 26,000 in Canada. Fix battery issues on MacBook Pro by showing Click the Apple logo, select Restart, click Restart (Image credit: iMore) Click the Restart button on the pop-up menu to confirm. You can determine which Mac you have by clicking on the Apple logo in the menu bar and selecting 'About This Mac.' The year of the machine is listed in parentheses, and affected machines will say '15-inch, Mid 2015.'Īccording to the U.S.

Those with 15-inch 2015 machines will need to visit an Apple retail location, an Apple Authorized Service Provider, or contact Apple support to arrange a mail-in repair. The recall affects the 15-inch MacBook Pro from 2015 and does not impact later models released in 2016 and beyond. Apple has a website outlining the recall program, with MacBook Pro able to enter a serial number to see if they need a battery replacement. Yes, 3rd party service will remove old battery and they will put new one Apple can only replace whole palmrest with the battery because their policy Rocko99991 baypharm macrumors 68000 Nov 15. Hold down Control + Shift+ Option/Alt and the Power button for about four seconds.

Apple has asked customers with a 15-inch MacBook Pro from 2015 to stop using it until the battery inside can be replaced.

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